Refund Policy

In some cases the products may be sent by email linked to the buyer account with prior communication with the buyer.

All products that failed to be displayed are subject to refund or replacement within the 14 days support period. The support period starts immediately after product delivery to the buyer (by link or buyer's email).

If the purchase term of the product exceeds 14 days support period, such product is non-refundable and non exchangeable, and we are not obliged to investigate any issues with the product, but still may do so without any obligations from our side.

Refund is possible under the following circumstances:

• The item you purchased is out of stock. Upon your request, the refund is issued immediately.
• Sometimes, your assistance may be needed in verifying payment information. If you refuse or do not respond to our request within 7 days, your order will be cancelled and a refund will be issued immediately.
• If your payment is less than the price listed on our website, you will be given an opportunity to accomplish a full payment. If you refuse or do not respond to our request within 5 days, your order will be cancelled and a refund will be issued immediately.

Playzaar is not eligible for executing the refunds. Refunds are executed by respective Sellers.

All displayed products are non-refundable and non-exchangeable, but refund or exchange may be provided in case of proven problem with the product (subject to investigation of each case with the Seller).

Refunds will not be issued by reasons, as follows:

• You request a refund because you changed your mind and do not want to have the product after it has been already ordered.
• You find a lower price on another website.
• You request a refund in connection with choosing the item for non-compatible platform, improper edition of the item or improper region.
• You request a refund in connection with not familiarizing with item description, delivery method and activation.
• For any other reason that is not specified in the section "Refund is possible under the following circumstances".

Since refund is made in accordance with your payment method provider, it may take 1-3 working days while the bank system processes the refund. Please, keep waiting with patience.

The Buyer will be notified of the refund by email linked to the Buyer's account.

All transaction fees associated with the refund are non-refundable. Refunds are issued only in accordance with the payment channel that was used for purchase or in accordance with the Buyer's bank account.

Seller guarantees the delivery during 72h after the payment completion, if the payment or the Buyer should be verified.

For verified users with clear payment process, Sellers deliver the purchased product during 24h, 7 days a week. In case of any delays, you can contact us by email support@playzaar.net. The Buyer may request a refund, if the product is not delivered during 72h.